With the COVID situation across NSW, NSW Health are regularly updating their advice to disability service providers and the communities we operate in.

Current changes to our services

As community transmission of COVID-19 has increased, the situation is impacting some of our DSA sites. We continue to  implement COVID-19 precautions and infection control measures across all sites to help keep our participants, their friends and families, our employees and the communities we work in safe.

It is vital you do not attend any of our locations if you are unwell, have been to a close or casual contact location, or have been identified as a close contact.

SIL/SDA sites across NSW

Social Connections services in NSW

Drop-in Support

Packaging Solutions

Employment Solutions


We continue to offer remote servicing enabling choice and control for all participants.  We are delivering our SLES Program onsite 3 days per week from 9am – 3pm.

Please note:


We also continue to offer remote servicing enabling choice and control for all clients. Our DES Employment Consultants will be available for appointments.

Please note:

DSA is working on a roadmap towards the full reopening of our offices and may continue to offer remote servicing for those unable to attend in person due to medical exemptions.

DSA Offices

Continuing our COVID-Safe practices

We all play a role in keeping ourselves, our families, participants, and communities safe. It is important we continue to work together to ensure all DSA locations remain COVID safe environments for our participants, team members and community. All DSA employees continue to be on alert in monitoring for symptoms.

Our focus and priority remain the health, safety and wellbeing of our participants and employees.  We are closely monitoring locations in NSW and interstate and anyone who has attended these sites or is displaying even the mildest of symptoms, is required to get tested and follow the relevant self-isolation guidelines.

Mask wearing at all DSA locations

All DSA employees are required to wear a surgical face mask while on site or providing direct support to participants. Participants are strongly encouraged to wear a face mask in line with the latest Public Health Order.

Sign in protocols at all sites

Site access controls are in place at all DSA locations, and we ask that all visitors continue to complete a temperature check and registration by answering our COVID questions before entering.

All business premises in NSW are now required to use the Service NSW QR codes and employees and visitors to sites will be required to use a smart phone to check in via Service NSW before entering the site. SIL participants who usually live at a site are not required to check in.

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