DSA is committed to delivering high-quality, ethical services through independent assurance, good governance and risk management frameworks.

What does this mean?

DSA’s corporate governance framework, policies and procedures are regularly reviewed as expectations and requirements develop.

We do this to ensure DSA not only continues to comply with relevant legislation, standards and practices, but also provides easy access for employees to the processes that guide their day to day work.

We are a registered NDIS provider with the NDIS Quality and Safeguards Commission, our DES (Disability Employment Services) are certified against the National Standards for Disability Services 2013 and Packaging Solutions sites maintain ISO22000:2018 Food Safety Management certification.  

DSA complies with the requirements of the National Regulatory System Community Housing (NRSCH) as a Specialist Disability Accommodation (SDA) provider.

While it is impossible to operate in a risk-free environment, the understanding and application of our policies manage and mitigate our risk and ensure DSA is perceived as:

  • A valued and trusted service provider
  • An organisation with sound governance policies and procedures
  • The service provider of choice for those we support and an employer of choice for those we employ

Quality service and a commitment to continuous improvement are fundamental to our operations.

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