Mentoring Services

COVID-19 Update

The COVID-19 situation in NSW is changing daily and we continue to closely monitor its evolving state in the community

Given the continued community transmission of COVID-19 in Metropolitan Sydney and a number of regional areas in NSW, we are restricting visitor access to nominated decision makers by appointment only, effective immediately and until further notice at all our Mentoring Services sites. 

This decision is based on updated advice received from NSW Health. We are putting plans in place for a potential worsening of the situation.

DSA has introduced additional measures to help keep our participants, their friends and families, our employees and the communities we work in safe.

All DSA staff involved in supporting our participants wear a face mask while at work to minimise the potential spread of infection. 

All our sites continue to limit access to non-essential visitors, enhance strict personal hygiene and infection control and implement social distancing.

Ongoing protocols such as site access measures (temperature checking, visitor registers and illness/travel history questioning) and additional strict hygiene and cleaning are in place at each of these sites.

These are important measures that  help protect our participants and employees as well as reduce the spread of COVID-19 in the community.

We have communicating clearly with our participants and potential visitors to request that visits be postponed until further notice, wherever possible.

These important measures can help protect our participants and employees as well as reduce the spread of COVID-19 in the community.

Mentoring Services provide a safe and stable transition to the community for people with complex psychosocial disability requiring holistic, complex and integrated services and support.

Using an evidence-based framework designed by our highly skilled clinicians and mentors, people are supported in managing complex trauma, behaviours of concern and communication needs to effectively improve their quality of life including living as independently as possible on a spectrum of accommodation supports – from intensive through to drop-in support.

We focus on enhancing overall quality of life, responsible community participation and reducing re-offending behaviours. Our positive working relationships with primary medical and mental health services ensure that effective streamlined processes are in place that enable people to access the services they need, when they need them.

We work with challenging clients who have complex disabilities, offering understanding and support that is genuine, non-judgemental and dependable.

We continue to see growth in our complex support service with several new sites, mainly through the transition of the NSW Government’s Community Justice and Integrated Support programs to DSA.

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