Mentoring Services

COVID-19 Update

We are implementing additional COVID-19 precautions across all our services based on the latest advice provided by NSW Health to all disability service providers.

NSW Health has recommended staff involved in supporting our participants should wear a mask to minimise the potential spread of infection. All DSA support staff will wear a face mask while at work until at least the end of July.

Ongoing protocols such as site access measures (temperature checking, visitor registers and illness/travel history questioning) and additional hygiene and cleaning are continuing at each of the sites.

We will be limiting visitors at our Mentoring Services sites until at least the end of July and we will be communicating clearly with our participants and potential visitors to request that visits be postponed until after the end of July wherever possible.

These simple but important measures can help protect our participants and employees as well as reduce the spread of COVID-19 in the community.

Mentoring Services provide a safe and stable transition to the community for people with complex psychosocial disability requiring holistic, complex and integrated services and support.

Using an evidence-based framework designed by our highly skilled clinicians and mentors, people are supported in managing complex trauma, behaviours of concern and communication needs to effectively improve their quality of life including living as independently as possible on a spectrum of accommodation supports – from intensive through to drop-in support.

We focus on enhancing overall quality of life, responsible community participation and reducing re-offending behaviours. Our positive working relationships with primary medical and mental health services ensure that effective streamlined processes are in place that enable people to access the services they need, when they need them.

We work with challenging clients who have complex disabilities, offering understanding and support that is genuine, non-judgemental and dependable.

Over the past year we have continued to see growth in our complex support service with 16 new sites, mainly through the transition of the NSW Government’s Community Justice and Integrated Support programs to DSA.

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