Same great service
with a different name.

DSA will be
known as Scope.
July 2023

You will be the first point of contact and provide a high level of service by coordinating our frontline employee’s availability and roster any unallocated shifts. You will ensure our participants have frontline workers available to support them.If you don’t have prior experience rostering staff, we have a supportive team happy to train you. Your amazing customer service experience will assist you in building positive relationships with our frontline employees and the business. You will be able to roster shift vacancies in a timely manner and re-allocate shifts as needed by utilising your quick thinking and clear communication skills via phone and email.We are looking for 2 x Permanent Part Time positions 2-3 days per week, based in Kingsgrove.What you need to succeed:Prior customer service experience.Flexibility to work shifts rostered between 5:00am and 10:00pm, and 2 weekends in a 6-week rotating roster.The ability to build strong working relationships with stakeholders.The ability to work in a fast-paced environment, manage a high-volume workload and meet conflicting deadlines.Great attention to detail to enter data on multiple platforms.What’s in it for me?Flexible roster pattern to enable a healthy work-life balance.Hybrid work environment – blend of office and work from home.Join a supportive team willing to share their expertise knowledge and have your back.Enjoy NFP Salary Packaging ($15,900 + Meal Entertainment) = more in your take home pay.Most importantly a role where you feel you are making a difference everyday!About Us:Disability Services Australia (DSA) is a fully owned subsidiary of Scope (Aust) Ltd. Scope and DSA came together in late 2021 to form one of the largest not-for-profit disability service providers in Australia. We support people with physical, intellectual, and multiple disabilities to achieve their goals, providing services to thousands of people across New South Wales and Victoria. Our mission is to enable each person to live as an empowered and equal citizen.How to Apply:  To apply online, please click on the appropriate link. DSA is an EEO employer with a diverse workforce. We encourage applications from all members of the community.To work at DSA, you are required to hold a NDISWC, Working with Children’s Check and evidence of covid vaccination or medical exemption. 67000 AUD Kingsgrove 2208
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