Disability Services Australia provide pathways for people with a disability into independent accommodation (SIL) and employment (mainstream and supported).About the role:You will be the first point of contact for incoming enquires to DSA responding to enquires, providing information and re-directing calls to the best person to help.You will have a calm helpful approach and enjoy when a confused, frustrated or overwhelmed client leaves your interaction feeling heard with the right information or referral.This is a 6 month contract working from home. Based in Kingsgrove when we return to the office.About you:You are a positive and proactive person seeking to excel in a fast-paced environment who has:Excellent communication skills (written and oral) including cross cultural awarenessDemonstrated computer skills including CRM systemsExperience in either a call centre environment or in health / community servicesQualification in disability services, community services or related area an advantageApply online today!  50000 AUD Kingsgrove 2208