About Your Role:As our Assistant Manager, you will lead our NDIS Employment Solution Services, and manage the day to day operations for our Mascot site. You will coach and mentor your team, while advocating a culture of continuous improvement and collaboration amongst your leaders. This position will engage your strategic side as you develop and maintain effective partnerships with job seekers, employers and the broader community.Please note: This is a Maternity Leave Contract for 6 months based in Blacktown.Responsibilities:Working knowledge and understanding of the NDIS and/or DES the scheme's ongoing requirementDemonstrated ability to motivate, direct and support teams including remote workersProven experience in delivering on set targets and KPIs, driven to achieve and exceed expectationsAn ability to interpret data, identify actions and implement improvement strategiesA customer-focused approach, placing people with a disability at the center of planning and service deliverySupporting experienced staff to develop strategies for marketing job-seekers into sustainable employment and effective post-placement supportAbout You:Having previously worked in employment and/or community services, you have a strong knowledge of Employment Services and guidelines, and a clear understanding of barriers facing people entering the workforce (particularly youth). As an experienced Assistant Manager, you are able to adapt to a fast-paced KPI driven environment. You are able to demonstrate considerable business acumen due to your strategic mindset and competitive nature. Most importantly, communication is your strength and you are able to utilise it effectively to coach and mentor your team.You will have:Experience supporting people with a disability in an employment setting.An understanding of NDIS and Person Centred Support.Knowledge of the ADE Sector and Employment Support Requirements.Relevant Tertiary qualification in Human Services (Welfare/HR/Disability) is highly regarded.Excellent communication skills and customer services skills.A current NSW Drivers Licence (Minimum Green P Plate).About DSA:Disability Services Australia was established 1957 and is one of NWS’s largest Disability Service providers. We are a dynamic, values based not-for-profit organisation that employs over 500 people with disability and provides support for more than 3,000 people in the DSA community. We have an innovative and supportive culture, guided by our values of Courage, Commitment, Connection, and Respect which is imbedded in everything we do.The Employment Solutions [ES] division delivers a range of Employment government-funded programs in 4 Sydney Metro locations and 1 Hunter location, including Disability Employment Services [DES], School Leavers Employment Support [SLES] and other National Disability Insurance Scheme [NDIS] Supports.Benefits:$15,900 Salary Packaging as well as an extra $2650 to spend on Meal Entertainment for all Perm staff!Opportunity to study a Cert III in Individual SupportFlexible roster pattern to enable a healthy work-life balanceOngoing learning and development to set you up for successOpportunity for career growth in one of Australia largest growing sectorsAccess to Employee Assistance ProgramsMost importantly a role where you feel you are making a differenceHow to Apply:To apply online, please click on the appropriate link. To work at DSA, the successful applicant must undergo a NDIS Workers Check and a NSW Working with Children Check. DSA is an EEO employer with a diverse workforce. We encourage applications from all members of the community. DSA appreciates the time and effort candidates have taken to submit their applications, however, please note only short-listed candidates will be contacted via phone.Position Description 70000AUDBlacktown2148
