Information for Participants, Families and Carers
The following information is provided for the broader DSA community of families, carers and visitors. We are here to support you during this time and to work together to help reduce the spread of COVID-19 in the community. We provide regular updates in this section of our website as new information becomes available.
Thank you for your understanding and continued support.
While the COVID-19 numbers in NSW continue to improve, there is currently no easing of the measures DSA has in place to protect our people and participants.
We continue to closely monitor the circumstances and follow the directives of NSW Health.
Visitor restrictions continue to be implemented until further notice at our Home Solutions and Mentoring Services sites. We have plans in place for any potential worsening of the situation.
Additional COVID-19 precautions and protocols are in place across all our services and sites.
These additional measures will help keep our participants, their friends and families, our employees and the communities we work in safe.
The measures include:
- Restricted visitor access to nominated decision maker by appointment only at our Home Solutions and Mentoring Services sites
- Support staff wearing a face mask in all our services
- Updated site access controls, protocols and visitor guidelines
- Additional training and support for our staff
On site measures
All DSA staff involved in supporting our participants are wearing a mask at work to minimise the potential spread of infection until further notice. We are ensuring all our sites have sufficient supplies on hand.
All our sites continue to limit access to non-essential visitors, enhance strict personal hygiene and infection control measures and implement social distancing.
Site access measures (temperature checking, visitor registers and illness/travel history questioning) and strict additional hygiene and cleaning are in place at each of these sites.
These are important measures that can help protect our participants and employees as well as reduce the spread of COVID-19 in the community.
We all play a role in keeping ourselves, our families, participants and communities safe.
Additional training and supports for staff
Our COVID Response Team meets regularly to consider the current health advice and the impact on our services, and ensuring the best response in keeping people safe and infection free.
Each DSA site now has nominated Infection Control Leads, responsible for ensuring all infection control measures are being followed. They monitor compliance with DSA policies, protocols and NSW Health directives in supporting team members, participants and visitors at our sites to be COVID safe.
We continue to follow procedures and protocols developed in the early days of the pandemic. Our clear focus is to keep our community, participants and people as safe as possible, and provide essential supports as needed. It is important that we all remain vigilant and mindful of site access controls, social distancing and enhanced hygiene requirements.
DSA has a suite of COVID-19 specific training for staff including the Department of Health’s Infection Control module.
Staff have access to the latest information and useful resources through a dedicated COVID-19 section on our intranet, as well as receiving regular email and SMS updates.
Useful resources and guidance
The Department of Health has also produced a series of simple explainer videos around Coronavirus, which are short but highly informative.