The following information is provided for the broader DSA community of families, carers and visitors. We are here to support you during this time and to work together to help reduce the spread of COVID-19 in the community.

DSA receives regular disability provider-specific updates from the Australian and NSW health departments which are updated here as new information becomes available.

Latest Updates

NSW Health continues to provide specific updates regarding the restrictions on residential disability facilities.

Restrictions to visitors and employees across all DSA locations:

Visitors and employees who have been to the following locations since 11 March 2021 should not attend any DSA location or site:

Brisbane City, Ipswich, Logan, Moreton Bay or Redland Council areas and any Queensland contact tracing locations

 NSW close contact locations in Byron Bay at the times listed

A surgical mask should be worn by any visitor or employee who has been to Ballina LGAByron Bay LGALismore LGA and Tweed LGA areas since 26 March 2021.

Monitor for symptoms

If an employee or participant has travelled to any of the locations identified above, you must phone your manager to advise them of your connection to the hotspots, then get tested immediately and self-isolate as directed by NSW Health.

Do not attend any DSA location until you have received a negative result and completed any required self-isolation period as directed by NSW Health.

View to check the latest information.

Standard COVID-19 screening questions and temperature checks are still required for participants/employees/visitors entering any DSA site.

For participants leaving the site, standard DSA COVID-19 screening questions and temperature checks are completed on their return.

Vaccination rollout for people with disability and frontline workers

The Australian Department of Health announced they would be commencing the Phase 1b COVID-19 vaccine rollout to people with disability, healthcare, aged care and disability workers who were not part of Phase 1a. At this stage, the Australian Department of Health has not provided DSA with information about when SIL participants can expect to receive the vaccine at a DSA site.

Our internal teams have been working closely with the CHL operational leadership team to coordinate the government-required information needed to facilitate the rollout with our SIL participants. We will communicate any further updates from the Department of Health with the relevant teams.

As part of Phase 1b, all other DSA participants and frontline employees may be eligible to receive the vaccine through their GP or a designated vaccination hub. For any eligible person identified to receive the vaccine as part of Phase 1a and 1b, a Declaration of eligibility form will need to be completed and photo ID presented. 

DSA will not be coordinating COVID-19 vaccinations for eligible Phase 1b recipients.

To check if you are eligible or to learn more about the COVID-19 vaccination program visit:

Vaccines Eligibility Checker

COVID-19 vaccination program phase 1b

COVID-19 Rollout – Easy read resources

What to expect on vaccination day at your disability residential accommodation

The vaccination program is an important step in safeguarding our participants and people and reducing the impact of COVID-19 on the community.

On-site measures

COVID-19 precautions and protocols are in place across all our services and sites, to help keep our participants, their friends and families, our employees and the communities we work in safe.

The measures include:

  • Site access measures (temperature checking, visitor registers and illness/travel history questioning) and strict additional hygiene and cleaning.
  • The wearing of face masks is encouraged where social distancing is not possible. Sites have sufficient supplies of face masks on hand.
  • Infection Control Leads ensure enhanced cleaning and hygiene measures are in place at all sites. 
  • Updated site access controls and visitor guidelines
  • Additional training and support for our staff
  • Each DSA site has a nominated Infection Control Lead, responsible for ensuring all infection control measures are being followed.  They monitor compliance with DSA policies, protocols and NSW Health directives in supporting team members, participants and visitors at our sites to be COVID safe.

Our on-site measures are amended based on health advice and we have developed procedures to enact should we have a close exposure or confirmed diagnosis of infection at a site.

These are important measures that can help protect our participants and employees as well as reduce the spread of COVID-19 in the community.

We all play a role in keeping ourselves, our families, participants and communities safe.

It is important we continue to work together to ensure all DSA locations remain COVID safe environments for our participants, team members and community.

All DSA employees continue to be on alert and it is essential that we are vigilant in monitoring for symptoms.

Our focus and priority remains the health, safety and wellbeing of our participants and employees. It is vital we all continue closely monitoring the circumstances and what they mean for our community.

Additional training and support for staff

Our COVID Response Team meets regularly to consider the current Health advice and the impact on our services and ensure the best response to keep people safe and infection free.

DSA has a suite of COVID-19 specific training for staff including the Department of Health’s Infection Control module.

Getting in touch

Please call your key contact person if you have any questions or concerns. Alternatively you can call our Connections team on 1300 372 121.

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