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Someone To Help

customer and suppport worker gardening at the DSA Blacktown Day Options centre in Second Avenue At DSA we believe that if you need someone to help you with any aspect of daily living then it should be someone you like, someone who respects you as the decision maker and someone who actively engages you in what is happening to you.

Being a support person is a very rewarding role and it can take a special kind of person to do it well.  Training and education can enhance a support persons competencies or skills, but their heart should be in their work. 

DSA takes great care in our selection of people for support roles.  We utilise all the systems specially set up to help filter the kind of people who are suitable to work with children and vulnerable people.  We screen applicants throughout the recruitment process and even after  employing them to ensure they are suitable to assist you as your support person. 

To remain good at your chosen career you need to constantly up-skill yourself.  At DSA we not only encourage our employees to continue their career development, we provide the opportunities at no cost to the employee. 

DSA has embraced the concepts embedded in the National Disability Strategy and International Convention on the Rights of Persons with Disabilities.  We are changing the way we allocate our new staff, in particular for people who are self-managing their service or for those who are receiving a one-on-one service under the Supported Living fund or Drop-in support services.  DSA hopes to be able in the very near future, to offer every person seeking a support person a portfolio of employees to select from.  Currently this is limited to new services, however we are building for the future. Check out our pilot in the Hunter.

DSA employees are engaged under the Social, Community, Home Care and Disability Industry Award 2010. Click here to view information about the Award. 

DSA passes on to our employees all the enhanced employment conditions we can provide as a Not for Profit organisation.  DSA’s last employee survey indicated that the most important reason why our employees liked working at DSA was because they could make a positive difference in peoples’ lives.

While a fair wage is important to attracting and keeping quality employees, DSA will always be working towards keeping the cost of support as low as possible so your service choices are affordable, regardless of whether they are government funded or self-funded.

If you are looking at your options to engage a support person or a whole suite of services but want to have the highest level of control over who is allocated to you from our employees, call 1300 372 121 or email  your questions to

Last Modified: 19/10/2017 10:00 AM