Corporate governance statement
Disability Services Australia is committed to the delivery of high-quality, ethical services through independent assurance, governance and risk management programs.
The Board conforms to the highest ethical standards and recognises the need for Directors and employees to observe the highest standards of corporate, business and service provider ethics when engaged in activities on behalf of DSA.
Under the Constitution the Directors have developed a Board Charter, Code of Conduct and Delegations of Authority and Responsibility.
DSA is accountable to its members, to customers accessing its services and their families and carers, employees, donors, funders and supporters. DSA is also accountable to Ageing, Disability and Home Care, an agency of the NSW Department of Family and Community Services, the New South Wales Department of Education and the Federal Department of Social Services.
All our services conform to the National Disability Services Standards. These standards have been incorporated into our Quality Management System which is accredited to international standard ISO9001:2008.
As a registered charity, DSA also works to requirements under the Charitable Fundraising Act 1991 and Lotteries and Art Unions Act 1901 in New South Wales and The Charitable Collections Act (2003) in the ACT.
Board of Directors
The Honorary Board of Directors is made up of between five and nine Directors including the Chairperson and Vice Chairperson.
The Directors are elected by the members and to be eligible for nomination must be a financial member of the company but not an employee.
Policies and procedures relating to the appointment and retirement of Directors are detailed in the company's Constitution.
All Board Members are non-executive Directors and act in a voluntary capacity. No Directors are entitled to or have received remuneration from the company.
The Board has a Nomination and Remuneration Committee, a Finance and Risk Committee, and Fundraising Committee.
Company policies and quality management
The company has policies and procedures which aim to ensure assets are used to achieve the company's mission and are protected from loss, damage, theft and fraud. They also aim to ensure the company remains financially viable.
These policies and procedures meet the requirements of the ISO9001:2008 Quality Assurance System and the National Disability Service Standards. The Quality Manager manages an internal audit process which provides objective independent assurance to the Board and Senior Leadership Team on the management and mitigation of business risk in all areas. All managers are responsible for quality assurance and staff and employees form an integral part in this process by implementing policies and procedures.
Corporate social responsibility
DSA is committed to behaving ethically and to growing the business, as well as having regard to the quality of life of its employees, people accessing services and their families, local communities and society at large. This is embodied in our core value: ‘We make ethical and sustainable decisions’.
Although DSA is a provider of services rather than products, we acknowledge that during the conduct of our operations we do make use of natural and man-made resources. DSA appreciates the environmental benefits of reducing the consumption of these resources and continually seeks alternative options and makes use of recycling initiatives wherever they may be practical. We are committed to minimising the impact our business has on the environment, and ‘we strive to always do it better’.